FAQs
Have a question ? We are here to help.
What is your return policy?
All material sales are final—we do not accept returns or exchanges on landscaping materials (gravel, sand, mulch, etc.). Due to the nature of these products, once delivered, they cannot be returned. Please ensure you order the correct quantity before placing your order.
Can I reschedule my dump trailer rental or material delivery?
Yes! We allow free rescheduling if you notify us at least 5 hours in advance of your scheduled delivery. If rescheduling is requested less than 5 hours before the scheduled time, a $50 rescheduling fee will apply.
What happens if I cancel my order?
For dump trailer rentals and deliveries, cancellations must be made at least one day in advance to receive a partial refund (minus a $50 cancellation fee).
• Same-day cancellations are non-refundable.
• For materials, all sales are final, and cancellations after order processing are not allowed.